QueueMetrics software is compatible with the following PBX versions and appliances:
| PBX | On-Premise | Hosted | Custom Wallboards | Custom Reports | Inbound Call Tracking | Outbound Call Tracking | Agent Page | Scheduled Reports | WebRTC Softphone | IVR Tracking | Custom QA Forms |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Asterisk | 4 | ||||||||||
| FreePBX | |||||||||||
| PBXact | |||||||||||
| Grandstream UCM | 1 | soon | |||||||||
| Yeastar S-Series | 1 | 2 | |||||||||
| Yeastar Cloud | 2 | ||||||||||
| VitalPBX | |||||||||||
| Freeswitch | 1 | ||||||||||
| FusionPBX | 1 | ||||||||||
| Microsoft Teams | |||||||||||
| Issabel | |||||||||||
| Elastix | |||||||||||
| MiRTA PBX | |||||||||||
| Vicidial | |||||||||||
| Xorcom | |||||||||||
| Enswitch | |||||||||||
| Wazo | |||||||||||
| PBXware | 3 |
1: Available for a license of at least 50 agents.
2: You will need to get in touch with Yeastar support, or have root access to enable.
3: Only available for single tenant mode.
4: Custom Dialplan logic required.
If you are considering a large on-premise deployment, you can find a generic guide to speccing a QueueMetrics server here.
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Feel free to contact our support team for additional info or support with your installation.
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