User Manuals

Read online or download in PDF and EPUB format the latest release of QueueMetrics comprehensive user manuals.


This document lists all the new features that are introduced with every new QueueMetrics release. It also contains a changelog of all bug fixes.

The following guide explains how to install a working inbound and outbound call-center using the Espresso self-configuration tool.

Read the comprehensive FAQs here.

QueueMetrics Training