Thousands of customers monitor their FreePBX based Contact Centers with QueueMetrics. The web-based open source GUI is one of the main platforms that is supported by QueueMetrics, with additional IVR, outbound, music on hold and parked calls tracking.
If you own a FreePBX system, it's time to improve your Call Center Metrics, taking advantage of QueueMetrics' 200+ reports, agent page and realtime view.
QueueMetrics also offers a fully integrated WebRTC Softphone, that allows your agents to make calls directly from their browser, no installation required.