Detecting realtime timing issues
2010-04-22If you run MySQL storage, it is easy to check whether the time zone on
the Asterisk server is correct:
- Go to Home -> Edit QueueMetrics settings -> Mysql storage information
- Look at the partition that contains your Asterisk data
- Look at the "To" and "Last heartbeat" values; write them down somewhere
- Send a call to the any queue on the system and look at your watch
- Go again to Home -> Edit QueueMetrics settings -> Mysql storage information so that the page is reloaded
- You should see that the "To" and "last heartbeat" values have changed and show the time the call was placed, answered or closed (whetever happened last)
- If the values have not changed, this means your qloaderd is not running. Try and restart it
- If the values are off from what you looked up on your watch, this means that Asterisk is using a wrong time or - worse - a wrong time zone.