A.2. Response block names for QM.realtime

A.2.1. DataObject: RealtimeDO

Real-time information, as displayed in the main QM real-time page, using system defaults.

Method Description
RTRiassunto An overview table of the queues in use.
RTCallsBeingProc Calls being processed in real-time
RTAgentsLoggedIn Agents logged in and paused