To translate QueueMetrics, you need to translate a simple language file, that is, a text document that contains all strings used in the translation. It is named something like queuemetrics_en_US.properties and can be found under QueueMetrics/WEB-INF/LIntl. Each language has a separate language file.
No tools are needed to translate QueueMetrics but a web browser and a little patience.
QueueMetrics translations work by applying a "locale" to QueueMetrics, i.e. a set of conventions known for a certain language as spoken in a certain country. The locale used shall be compatible with the Java language; if in doubt, ask Loway first.
Valid examples of locales are
A complete list of possible locales is available at: http://java.sun.com/j2se/1.4.2/docs/guide/intl/locale.doc.html